Below are the questions we hear most, on the phone and through the quote form — how the HOA paperwork gets filed for gated communities, what actually makes an estimate binding, whether weekend moves happen, and what’s covered if something gets damaged along the way. If your question isn’t listed yet, call (888) 278-9005 and Renata or Kellan will give you the same straight answer we’d eventually write down here.
FAQ
Straight answers on HOA paperwork, pricing, coverage, and scheduling — the same questions our office fields every week.
Kellan prices every estimate the same afternoon it lands — no call center, no third-party dispatcher relaying your Katy move to some other office.
ProMover
AMSA Certified
BBB Accredited
A+ Rating
US DOT
FMCSA Registered
State Licensed
TX HHG Mover
IAM Member
Intl. Movers Assn.
MMSA
Warehousemen Assn.
Not Just Another Katy Mover
What JC Moving Company Handles That Most Katy Movers Don’t
Texas-Registered, Interstate Authority Already On File
We’re a registered TX household-goods carrier, and our own US DOT/FMCSA number is already on file for anything that crosses a state line — a same-day job inside Katy or a haul out toward Austin or Dallas, the paperwork is done before the truck leaves the yard.
Coverage Explained On The Estimate Call, Not At The Truck
Basic released-value coverage rides on every job at no charge, and Kellan can step it up to full replacement value on the estimate call if you want the higher payout ceiling That’s the entire conversation — nobody springs an upsell on you once the truck’s already loaded.
The Crew That Prices Your Move Is The Crew That Shows Up
Kellan writes the estimate, then either Marcus or Nadia runs the crew that loads the truck — both crew chiefs, both on our own payroll since 2018 and 2022. Six trucks, seven people, nobody rented in from a staffing agency for a busy Saturday.
We File The Gate Paperwork Before The Truck Ever Leaves
Cinco Ranch, Cross Creek Ranch, Elyson, Firethorne — the guard shacks in Katy’s master-planned communities check for an HOA move-in reservation and a certificate of insurance before they’ll lift the arm for a moving truck. Renata files both when you book, so the crew rolls straight through instead of idling at the gate while someone tracks down the property manager.
Your Call Goes To Katy, Not A Dispatch Center
Kellan prices the job himself, and Dalton is on the same six-truck operation if you need him — nobody hands you off to someone three states over guessing at your ZIP code. Most written numbers go out the same day.
See My Number In Writing ☎ (888) 278-9005